Returns and exchanges

Conditions

You can exchange and return goods of proper quality within 14 calendar days from the date of receipt of the order.
Exchange and return of goods is carried out if the specified goods have not been used, their presentation, consumer properties, seals, factory labels and original packaging have been preserved, as well as if there is a document confirming the fact of purchase.

Procedure

You can bring the goods yourself to our store at

Kyiv, Zhylyanska St., 54
Mon-Sun 11:00 - 20:00
In Ukraine, exchange is possible using the services of the carrier company "Nova Poshta" according to the company's tariffs.
Outside Ukraine, exchange takes place using state or private carriers at the client's expense.
You can exchange or return the product within 14 days from the date of receipt of the product.

Delivery and payment

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